Interactive Voice Response or Voice Automation

Documented in PBX     

Sys

Auto attendant as IVR

Interactive voice response is the latest technology through which voice or keypad input can be recognized by known how technology. Different small scale or upcoming enterprises accepted this kind of technology for development of their business on large scale. The caller has to make an input in a sort of keypad or input voice to interact with the PBX system.

Auto Attendant is a universal Interactive voice response technology used by PBX systems. This kind of PBX system with auto attendant is added with the extension through which the caller is linked to the concerned person they want to connect.

Interactive Voice Response tackling problem decreasing the cost with development read more

PBX System – Essential Business Communication Tool

Documented in PBX     

Sys

There is a great loss in business due to hectic schedule of the business. Due to it all the important calls are not properly handled by the associate and some are even missed due to some or the other reason. Such situation results in risking out associate business to its competitor. This can be sort out if some kind of toll free assistance is taken to handle the situation with the help of auto attended virtually. PBX plays a vital role in doing so.

Custom vocation vicinity
First you have to select the number and decide out the caller’s profile. Select the particular region or locality from where caller can contact through the toll free number. Call can be prohibited depending business market including chosen callers only. The control of the toll free account is handled by the online executive. read more