Interactive Voice Response or Voice Automation

Documented in PBX     

Sys

Auto attendant as IVR

Interactive voice response is the latest technology through which voice or keypad input can be recognized by known how technology. Different small scale or upcoming enterprises accepted this kind of technology for development of their business on large scale. The caller has to make an input in a sort of keypad or input voice to interact with the PBX system.

Auto Attendant is a universal Interactive voice response technology used by PBX systems. This kind of PBX system with auto attendant is added with the extension through which the caller is linked to the concerned person they want to connect.

Interactive Voice Response tackling problem decreasing the cost with development read more